thank you so much for such an amazing costumer service. our box wheel broke and theu sent us a new one!!
ready for our next destination!

Thank you JetKids for your amazing customer service! We recently misplaced the strap for the bedbox to help pull them along with and they were so helpful and went the... read moreThank you JetKids for your amazing customer service! We recently misplaced the strap for the bedbox to help pull them along with and they were so helpful and went the extra mile by sending us an extra strap! It was very much appreciated and I highly recommend this product. All our boys love their bedboxes. Thanks again, great product. Great service!! read less

So I used this most recently on a long haul trip on Delta from NY to Hawaii and was amazing for my 14 mo son. Even when he wasn’t... read moreSo I used this most recently on a long haul trip on Delta from NY to Hawaii and was amazing for my 14 mo son. Even when he wasn’t sleeping on it, I loved it bec it meant that he couldn’t try to get down into the footwell and had a space to play with his toys and not drop them into the footwell. The only thing which I think could be a problem given some airline regulations is that I couldn’t actually install it in the window seat for either flight because of the curvature of the plane. The wall at the bottom was further in than the edge of the seat so it pushed the bedbox partially into the middle seat. Luckily Delta didn’t have any restrictions as to which seat you used it on and my family had the entire three seats so I didn’t mind climbing over when I needed to get out, but I imagine this could cause problems for some people. read less

Our beloved JetKids rolling suitcase broke on our recent trip to Seoul in he airport once we arrived. It has been a saving grace for our family on all of... read moreOur beloved JetKids rolling suitcase broke on our recent trip to Seoul in he airport once we arrived. It has been a saving grace for our family on all of our long trips from Okinawa to the States and around Asia as we are a military family living overseas. We immediately contacted the company at our hotel in Seoul and was followed up by JetKids immediately. They said they would ship out a new one to us in whatever color we chose since the bedbox has been updated since we purchased ours. I also commented that we are moving in two weeks and visiting Hong Kong en route and NEEDED the suitcase ASAP. Less than a week later, we received our new box!! We LOVE this product and this company is THE BEST! I will always recommend this product to anyone traveling with kids, 100%!! read less

Bought our son a bedbox a few years ago when we were travelling from the UK all the way to Florida when he was 16 months old. Best invention ever!... read moreBought our son a bedbox a few years ago when we were travelling from the UK all the way to Florida when he was 16 months old. Best invention ever! He was so comfortable and slept nearly the whole flight too. read less

So thankful to have it! 💙

More sleep on the plane, More Fun at the Airport...what's not to Love!

Used the BedBox for my 15 month old daughter’s first flights between Taiwan and America. With her still being so young she wasn’t yet able to ride on it or... read moreUsed the BedBox for my 15 month old daughter’s first flights between Taiwan and America. With her still being so young she wasn’t yet able to ride on it or pull it herself but I managed to carry it on our stroller around the airports. We didn’t have any trouble using it on Korean Air, Delta, and China Airlines. It was definitely worth bringing it to have that extra space for my daughter to sleep and play. On the first 12 hour flight she slept like, well, a baby! She was so comfortable! Also super convenient to have her snacks and toys easily accessible from the box right under the bed. Only issue for me would be the strap and hooks, they weren’t the easiest to adjust and to unhook and that took some practice to figure out. But despite that I think this product will definitely come in handy over the next 5+ years with the yearly traveling we’ll most likely be doing! read less

awesome product! We travelled from Canada to Philippines recently and our son loved it. Only issue was coming back from Incheon to Vancouver (Korean Air). Cabin crews told us we... read moreawesome product! We travelled from Canada to Philippines recently and our son loved it. Only issue was coming back from Incheon to Vancouver (Korean Air). Cabin crews told us we cannot use the product but told them we'll fold it once our son wakes up and they were kind about it. Overall, highly recommend it to anyone travelling more than 5hrs 🙂 read less

Made traveling from Germany to NZ (and back again) much easier than otherwise. Kids slept happily on them and loved riding them in airport.

Our three year old was very happy with her new Ridebox! She loved riding on it (making our trip to the gate at the airport a lot faster 😉) and... read moreOur three year old was very happy with her new Ridebox! She loved riding on it (making our trip to the gate at the airport a lot faster 😉) and she was proud to have her own suitcase to pull! read less

We used our bedbox with our almost 3yr old for a trip from Boston to the UK. We decided to check in the stroller and have her ride the bedbox... read moreWe used our bedbox with our almost 3yr old for a trip from Boston to the UK. We decided to check in the stroller and have her ride the bedbox and walk. She loved riding it and it was easy for us to pick it up and carry it if we needed to. We flew BA and they didn’t say anything about us using it after take off. My daughter slept like a champ on the plane, which she typically doesn’t. She was very tired and first fell asleep on me then had enough room to move around while asleep thanks to the bedbox. We are very happy with our purchase. The only downside is the strap, it’s a bit of a pain to switch from pulling to carry and also the slack just drags and can get caught in the wheels unless you hold it, would be great for you guys to update the strap design. read less

Great service, great product! My 3 year old loves to ride on his - it keeps him entertained and easy to keep track of in a busy airport. It provides... read moreGreat service, great product! My 3 year old loves to ride on his - it keeps him entertained and easy to keep track of in a busy airport. It provides a handy seat in long line ups. The bed box saved my sanity on an overnight flight alone with my three year old and six month old. My older child was able to sleep comfortably for most of the flight.

Unfortunately, the lid to our case broke on our last trip. I provided a picture to JetKids, they got back to me straight and promptly mailed a replacement lid 😊. read less

Perfect service. Being completely inept, I ordered the wrong product. I emailed JetKids asking for help and within hours the Managing Director had written to me and processed a refund.... read morePerfect service. Being completely inept, I ordered the wrong product. I emailed JetKids asking for help and within hours the Managing Director had written to me and processed a refund. I immediately ordered the Bedbox and received a kind and personal note from the same MD and we are expecting it to arrive in London before the week’s out.

If the product is anything at all like this terrific service then it will be brilliant. read less

We absolutely LOVE our bedbox! We fly transatlantic quite a bit with our kids, we bought one for our daughter (4) and it made traveling so unbelievably easy, the suitcase... read moreWe absolutely LOVE our bedbox! We fly transatlantic quite a bit with our kids, we bought one for our daughter (4) and it made traveling so unbelievably easy, the suitcase itself is so sturdy and doesn’t fall over when you’re pulling your child on it, the bed fits perfectly in front of any airlines seats and there is just no way a child can sleep sitting up on a long haul flight, so this ensures they actually sleep well and give you the very little space you’re allotted. 😅 Our son is about to turn two, we ordered his box the moment they announced the new arrivals as the new colors are so cute and I love that they added storage in the lid. I emailed Alice over at JetKids to be sure it would arrive before our upcoming flight, she emailed back within literal minutes and wanted to ensure the box would arrive on time for our departure. She immediately sent it via dhl from their headquarters. I can’t speak highly enough about the quality and the customer service, you rarely get both nowadays and it’s so refreshing! Thank you Alice, for all your help! read less

Brilliant product that makes airports (waiting in lines and walking for miles) and flying (also long distance bus and train) soooo much easier with a small child. We've even used... read moreBrilliant product that makes airports (waiting in lines and walking for miles) and flying (also long distance bus and train) soooo much easier with a small child. We've even used it many times on airlines that "don't allow" it by being discrete. I literally would not want to fly with my child without it. It's worth every penny and more. read less

Love it, he slept almost 5 hours with 10 hours trip. with KLM flight

I have literally traveled around the world (for the most part alone) with my two little ones and the BedBox and I would not have kept my sanity without it.... read moreI have literally traveled around the world (for the most part alone) with my two little ones and the BedBox and I would not have kept my sanity without it. My 4 year old was 100% in charge of her BedBox from arriving at the airport, entering and leaving the planes, stopovers, until we arrived at our destination. I did not touch the BedBox other than when I set it up for sleeping. My daughter loves it as much as I do. She rides with it, walks with it, sits on it and sleeps on it. I can not thank the team behind JetKids enough for developing this life saviour for families. My motto when traveling is happy kids, happy parents...and more relaxed co passengers😉 Like others has mentioned as well, customer service is absolutely impeccable. Efficient and friendly. Thank you Alice and JetKids! read less

Got this for ma wee boy. Wee were flying long haul and he Defo got the use out of it. Made life so much easier for us especially at... read moreGot this for ma wee boy. Wee were flying long haul and he Defo got the use out of it. Made life so much easier for us especially at the other end when he has had a good sleep. Also good for putting toys etc in. read less

I bought 2 and it’s been money very well spent. We went all around Europe with them last year. I have been super happy not just with the quality of... read moreI bought 2 and it’s been money very well spent. We went all around Europe with them last year. I have been super happy not just with the quality of the products and the fact that they made flying more comfortable, they saved my back (otherwise I would’ve been carrying 2 kids and bags) but the customer service has absolutely blown me away. Keep up the great work. Thank you jet kids. Awesome 👍🏻👍🏻👍🏻 read less

I have had the bedbox for two years already and my daughter loves it. She will be 3 this November and has been on almost 100 flights. We tend to... read moreI have had the bedbox for two years already and my daughter loves it. She will be 3 this November and has been on almost 100 flights. We tend to fly alone so the bedbox has been a great help at airports during transits. In China it took us forever to clear the visa queues and she was happy on her wheels. We are off again this week , to Auckland this time and Scarlett has already started packing .. read less

Our daughter now nearly 4 has had this most of her life. It's her must have jet set accessory and our lifesaver in long connection walks. Every trip we've ever... read moreOur daughter now nearly 4 has had this most of her life. It's her must have jet set accessory and our lifesaver in long connection walks. Every trip we've ever made at least 3 people have taken the details down to get one. Simple and robust, we'll be getting another for the latest addition. read less

We used the Bedbox on our recent holiday. It was so handy for him to ride through the airport. For our night flight from qld to Perth I set it... read moreWe used the Bedbox on our recent holiday. It was so handy for him to ride through the airport. For our night flight from qld to Perth I set it up and he slept for the entire flight without waking once! read less

This is a life saver! I recently flew on Lufthansa and Qatar Airlines and had no issues. I don't know how we would have gotten through such long flights without... read moreThis is a life saver! I recently flew on Lufthansa and Qatar Airlines and had no issues. I don't know how we would have gotten through such long flights without this! my daughter is 2 and she LOVES riding on it in the airports so it eliminated the need for a stroller and she loved putting stickers on it while we were waiting. as for the plane ride I would suggest getting a window seat wherever possible, I was paranoid someone would see it and tell us we couldn't use it because neither airline has a clear policy allowing the bed boxes, this way its incognito and noone really noticed it until the end of the flights. I have a couple suggestions for parents using it, first, I would definitely add a velcro strip for our next flight to keep it from slipping. the sell sticky ones so I plan on using it on the end of the bed box and sticking one on the seat too. also for the little pad, beware washing. its supposed to be handwashed otherwise the pad inside will get all bunched up. a quick couple of stitches on the top and bottom of the pad to sew the cover to the pad part keeps it in place so you can throw it in the washing machine (no dryer). if you're crafty making a cover would probably be really convenient.

Over all this is amazing. I will never fly without it. read less

A great way to travel with Kids! Jetkids made our flight so much more enjoyable. Would never travel without Jetkids again. My sons were so comfortable and slept for hours... read moreA great way to travel with Kids! Jetkids made our flight so much more enjoyable. Would never travel without Jetkids again. My sons were so comfortable and slept for hours on our transatlantic flights. I was really impressed by the awesome customer service!!! Very rare today to experience such an outstanding service & support! read less

So good to travel with, and extremely impressive customer service - one of the little hooks came off ours, and within minutes of emailing JetKids, they replied and that day,... read moreSo good to travel with, and extremely impressive customer service - one of the little hooks came off ours, and within minutes of emailing JetKids, they replied and that day, sent not just a replacement hook but a few spares in case it happened again! Thanks ALICE and JetKids 🙂 read less

I absolutely LOVED the bed box, the first time we used it it was a life saver- this is the second time and on our return flight I have been... read moreI absolutely LOVED the bed box, the first time we used it it was a life saver- this is the second time and on our return flight I have been SO disappointed that not only did one strap hook break but also one of the front wheels. I have told ALL my friends with young kids and people I meet while in airports to buy the bed box and really hope they don’t experience the same.- bought it a year ago.

UPDATE (31 July): what INCREDIBLE customer service. After the comment above Christina from jetkids got in touch with me, was apologetic for a manufacturing fault and I received a brand new bedbox within 2working days, just in time for our next long haul flight. So good to have a great product and extra attentive and efficient customer care. - so I will continue to tell everyone about the brilliance of the bed box! Thank you jet kids. read less