JetKids' mission is to offer the fastest shipping possible. Therefore, we use DHL with On-Demand Delivery*.
- To estimate the total delivery time of a product already available, please allow up to 2 business days to process and handle your order.
- Once shipped, the delivery time is estimated to take between 2 and 5 business days.
- All orders are processed Monday through Friday, excluding Saturday, Sunday, and public holidays.
- A DHL tracking number will be provided to you via email when your order is ready for dispatch.
- We offer free express shipping on all orders above: 99 USD/99 EURO/149 CAD/AUD/999 NOK.
*DHL On-Demand Delivery
DHL offers you the flexibility to make changes and manage your delivery when your purchase is on its way to you. An SMS/ Email notification will be sent to you after your order has been dispatched. Choose from:
COLLECT FROM SERVICEPOINT
No more waiting at home for delivery. Collect your parcel from a DHL ServicePoint nearby.
SCHEDULE YOUR DELIVERY
Select a delivery date that best suits you.
Give DHL permission to deliver your shipment without a signature.
LEAVE WITH NEIGHBOUR OR SECURITY
Give DHL permission to deliver to neighbours, reception or security.
DELIVER TO ANOTHER ADDRESS
Give DHL permission to deliver to an alternative address, such as work, family, or school.
On holiday? DHL can hold your shipment for up to 30 calendar days.
Please note we are unable to deliver to P.O boxes.
Duties & Taxes paid on all orders
As a JetKids customer, there will be no additional import charges to get your product delivered to you. This is valid for all JetKids shipments and included as as our service to you.
All our shipments are insured for your protection. In the unlikely event that you receive a damaged product, or you suspect that the goods are lost, please contact us, and we'll do our best to help you out.
You are responsible for providing us a correct shipping address. If you provide us with an incorrect shipping address, the goods might eventually be returned to us.